Privacy Policy

1. Introduction

TeamPot values your privacy. This Privacy Policy explains what personal data we collect, how we use and protect it when you use our app or website. By using TeamPot, you agree to this privacy policy. We process personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

TeamPot is the data controller for the personal data processed through the platform:

3. What Personal Data We Collect

We only collect data that is necessary for the platform to function:

Account data:

• Name
• Email address

Team and transaction data:

• Team membership
• Contributions and their dates

Device and usage data:

• IP address
• Device and operating system
• Activity logs within the app

Payment data:

We do not store full bank or card details. All payments are processed by OnlinePaymentPlatform, the Merchant of Record.

4. How We Use Your Data

We use personal data to:

• Provide and manage the platform and services
• Verify users and prevent fraud
• Display accurate team balances and transactions
• Process payments via OnlinePaymentPlatform
• Communicate important information about your account or the platform
• Comply with legal obligations, such as AML/CTF rules

5. Legal Basis for Processing

Our processing of personal data is based on:

• Performance of a contract: to deliver the platform and process transactions
• Legal obligations: to comply with AML/CTF and other financial regulations
• Legitimate interest: to prevent fraud, secure the platform, and maintain operational integrity

6. Sharing of Personal Data

We may share personal data with:

• OnlinePaymentPlatform, for payment and compliance purposes
• Authorities, where legally required when reporting suspicious transactions

We never sell your personal data to third parties.

7. Retention Period

We retain personal data only for as long as necessary to:

• Provide the platform and services
• Meet legal obligations (e.g. AML/CTF)
• Resolve disputes or enforce agreements

In general, we retain data for up to 5 years after the last transaction or interaction.

8. Your Rights

Under the GDPR you have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Erasure of data (to the extent permitted by law)
• Restriction of or objection to processing
• Data portability, where applicable

To exercise your rights, please contact us at: info@teampotapp.nl

9. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Please note: all payment data is processed directly by OnlinePaymentPlatform. TeamPot does not store full card or bank details.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version is always available on our website and in the app.

11. Contact

For questions about this Privacy Policy, please contact us at:
TeamPot
Email: info@teampotapp.nl